This Privacy Policy explains how Explore Local processes personal data when you use the website or make an inquiry about guided culinary and market tours.
We may process identification and contact details, booking details, group size, preferred date and time, meeting point information, dietary information, language preference, payment-related records, and communication content. We may also collect limited technical data such as device and browser information, log data, and cookie identifiers when you use the website.
We receive data from website forms, email, telephone calls, and other direct communications. We also generate some data from our own systems, such as booking records, payment status, and website usage logs. Where relevant, we may receive confirmation data from service providers involved in payment processing or website operation.
The website may use essential cookies to support basic functions, preference cookies to remember selected settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.
You can block or delete cookies through your browser settings. If you do so, some parts of the website may not function as intended. Where the website provides a cookie preference tool, you may use it to adjust non-essential cookies.
Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability of personal data. You may also have the right to lodge a complaint with a competent supervisory authority.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for additional information to confirm your identity and to understand the scope of the request before responding.
We keep personal data only for as long as needed to manage inquiries, bookings, payments, tax and accounting records, customer support, and legal claims. When data is no longer required, it is deleted or anonymized unless a longer retention period is required by law.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be checked before submitting personal data.
We process personal data to respond to inquiries, manage bookings, confirm dates and group details, collect dietary information, coordinate route and tasting arrangements, process payments, communicate about meeting points and tour logistics, provide customer support, maintain records, improve website performance, and comply with legal and accounting obligations.
We may share personal data with service providers that support website hosting, communications, analytics, payment processing, and administrative operations. If a booking requires coordination with a venue, tasting provider, or other local partner, we may share the information needed to confirm the arrangement. These recipients may process data only for the services they provide to us or for the booking purpose concerned.
We may disclose personal data where necessary to meet legal obligations, respond to lawful requests from public authorities, establish or defend legal claims, or protect our rights and the rights of others.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken before entering into a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is necessary for the relevant purpose.
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Where the GDPR applies, you may have the right to access your data, correct inaccurate data, request deletion, restrict processing, object to processing based on legitimate interests, and request portability in certain cases. If processing is based on consent, you may withdraw consent for future processing.
